Northern Lights Fiber – Beware of Phishing Scams

Thank you for your interest in joining Northern Lights Fiber as your world-class provider of broadband internet! We wanted to provide update on our fiber internet roll out in your community.
Currently we have already installed 34,150 Metres of fiber line through Falher, Donnelly, McLennan and Girouxville, but we still have a bit of work to do before we can turn on service to homes and farms in your community.
While we would love to give you an exact date for roll out, we are often at the mercy of weather, permits, outside contractors/vendors and ground conditions. We want you to experience the best in service, so we need to allow a period for testing before we fully light up your community.
At this time, we anticipate starting to activate service in September and continuing in the months following.
Should you have questions or concerns, please contact us directly at
support@nothernlightsfiber.ca or 1-888-236-2947.
We’d also like to make our communities aware that there are scammers who are phishing for information by posing as Northern Lights Fiber representatives. This can be done by door-to-door, by phone calls and by email. If you are contacted by phone, caller ID will appear as Northern Lights Fiber, and door-to-door team members are wearing lanyards and an ID, and other printed material including business cards clearly denoting Northern Lights Fiber.
Please remember that we will only take payment information when you are booking your installation with us. Customers will also receive a link to a billing portal in their email to enter their billing information on their own, if they prefer this method.
It’s important to protect your information and to ensure that you are speaking to an actual Northern Lights Fiber representative and employee, whether it be at the door, phone or by email. If you have any doubt if an interaction was fraudulent, please contact us directly at support@nothernlightsfiber.ca or 1-888-236-2947.